Quality Policy Statement: Our goal is to provide consumers with the highest quality products by assuring their performance, consistency, and reliability.
Our quality is tied to our values, and our values are integral to who we are and how we operate as a company.
We are intensely focused on our customers' needs.
We execute to meet our promises on-time, on-spec, and on-cost.
Invent & Simplify
We innovate exponentially rather than incrementally...in everything we do.
We operate with integrity and the highest ethical standards — aiming to earn our partners' trust.
Relentless Commitment to Quality and the Environment
Astera Labs is committed to supplying the highest quality devices to meet the demands of complex, always-changing applications. Our supply chain uses industry-leading manufacturing partners and is modeled to meet the demands of large Cloud Service Provider and Enterprise customers.
Our post-production quality management includes high production test coverage and full product traceability leveraging the Cloud for storing and accessing production data. Having a dedicated Astera Labs Quality Team allows us to continuously monitor our customers’ feedback and improve our product quality.
At Astera Labs, each product meets or exceeds JEDEC standards that define the methodology for reliability testing and qualification of electrical components. When running qualification, the devices are stressed beyond the limit to understand the weak areas within the design.
This type of "break the part" mentality builds confidence in the quality of the device, especially under today's demanding system environments.
Astera Labs’ partners and suppliers comply with REACH, RoHS and conflict mineral industry standards.
We remain focused on sourcing environment solutions that lessen our footprint, while serving as an example to our peers.
The Quality and Reliability team at Astera Labs is committed to characterizing our products to meet our customers' Green requirements.
- If you need to return potentially defective material, please contact Astera Labs’s Customer Service organization.
- The Quality team will run an evaluation based upon customer-generated diagnostic logs, production test results, and PCIe system testing, and will share the results using an 8D process.
All device qualification data, including FIT calculation, is included in the qualification summary document. Contact us or ask your Astera Labs Sales Manager for further information.
Our goal is to provide consumers with the highest quality products by assuring their performance, consistency and reliability.
Our team values are integral to who we are and how we operate as a company.
To ensure a consistent supply to meet our customer’s high volume demands, Astera Labs implements in multi-vendor and multi-site manufacturing. This approach gives us a strong business continuity/contingency plan in case of catastrophic events (e.g., earthquake, tsunami, flood, fire, etc.) to ensure or recover supply quickly.